Lakeland Consulting Inc. has extensive experience in providing services through all project phases from pre-contract to close-out. Our practical knowledge of various procurement routes puts Lakeland in a position to actively deliver effective approaches to Contract Management. We have utilized our subject matter expertise in Commercial Management to assist clients by applying our superior knowledge in the formulation of strategies, implementation of efficient procurement methods, and administration and closeout practices.

Strategy

Contracting principles, contracting strategy, policies, plans, procedures, process flow diagrams and templates. We are particularly adept at developing and supporting the three phases of Projects as follows:

1. Pre-Contract

• Procurement documentation including forms of contract
• Expressions of Interest, Request for Quotation & Request for Proposal
• Proposal evaluations and recommendations
• Quantity surveying, including quantification, estimating and costing
• Preparation of contract documentation

2. Project Delivery

• Contract administration, including change order management
• Cost control, revenue management and management reporting
• Commercial reviews to assess internal control systems and processes
• Review of Payment Certificates
• Dispute resolution including strategy, pursuit and defence of claims

3. Close-Out

• Project close-out activities, including supply chain final accounts
• Final account preparation, billing and entitlement submissions
• Negotiation and conclusion of final payments and accounts

Lakeland Consulting Inc. has extensive experience in Claims Management across challenging, wide ranging mandates. These mandates enable Lakeland to adopt a structured approach to the review and resolution of disputes recognizing that these can arise at various project stages. Our Claims Management delivery model adopts a focused, issue-specific approach utilizing our expertise to reduce uncertainty and ensure that outcomes are assessed and pursued in a manner that enables clients to achieve their resolution objectives, including:

Records Review & Strategy

• Review records & contractual entitlement
• Develop strategies for pursuit/defense & resolution
• Analyze delays, time extensions & liquidated damages

Schedule & Damages Assessment

Assess specific claimable costs & damages, including:

• Additional site & head office overhead
• Disruption & out of sequence work
• Planned sequence & production impacts

Claim Development & Resolution

• Submit high-quality pursuit/defense documentation
• Support negotiations, mediation/arbitration & litigation
• Develop knowledge share opportunities

Construction disputes are often complicated and require an independent technical expert who can understand complex claim situations and present credible opinions simply and effectively. Lakeland Consulting has extensive experience preparing clear, concise and well-structured expert reports, and personnel who have testified as expert witness at arbitration and litigation

Delay & Disruption

Analysis of project schedules and other relevant project documentation to assess responsibility for delays and establish relationship between cause and effect

Quantum of Damages

Based on the analysis of the claim, preparation of an independent assessment of the costs and damages a party may be entitled to recover either under contract, or due to breach of contract

Loss of Productivity

Selection of an appropriate method for measuring loss of labour productivity, evaluation and quantification of productivity or efficiency loss claims

Over the last decade, public procurement has become very complicated. For example, the complex nature of large IT procurements, the innovative procurement models being applied to capital construction projects, the trend of establishing longer term supply and service agreements, and the increasing pressure on purchasing staff to meet rising standards associated with process, integrity, fairness, and transparency. To help address these challenges, Lakeland Consulting Inc. offers Fairness Services through:

Fairness Commissioners

Lakeland’s Fairness Commissioners act as pro-active observers of our clients’; procurement projects providing input and risk-based advice at all stages of the process, including a full report with an attestation statement

Fairness Advisor & Fairness Monitors

Lakeland’s Fairness Advisors and Fairness Monitors provide advisory services to clients seeking senior level fairness control services to help ensure a successful, uncontested outcome

Procurement Experts

Lakeland’s Procurement Experts provide support and project management services to clients who need experienced procurement services at one or all stages of their RFP process. This includes leading the entire process or key components such as RFP design, evaluation methodology, pricing models and gaming analysis

Lakeland Consulting Inc. has assisted clients by applying its subject matter expertise in Commercial Management to assess and implement industry guidelines and best practices, thereby aiding our clients in achieving knowledge transfer through training, development of project teams and achieving measurable improvements, including:

Assessment & Implementation

• SWOT/Needs Analysis
• Implementation

Evaluation & Improvements

• Commercial Audits
• Performance Management

Training & Development

• “Issue-Specific” Training
• Workshops & Seminars

Lakeland Consulting has extensive experience in working with our customers to assist them in building their teams in a manner that is sustainable, including:

Training

Training to teams and groups to assist in the management of projects and businesses. Certification of attendance is available

Articles

Publishing relevant articles in industry publications on different subjects including current issues and best practices

Seminars

Presenting at industry events on a wide range of commercial management topics. Certification of attendance is available

Coaching

Coaching to individuals that lead or participate in the commercial management functions of businesses